Solutions

Video KYC

Enable online face-to-face interaction between customers and agents, with AI helping to verify customer’s identity

How trueID Video KYC Solution can help your organization?

Upgrade accounts

Enable higher verification level for higher transaction limits

Sign new contracts

Allow contract review and identity verification before e-signature

Record video and voice

Store and organize data for further verification and analysis

How it works

Why you should choose us

Integrated AI function

Assist agents to verify customer's identity real-time in call

Reliable video call services

Allow tele-sales agents to plan calls in advance with customers

Diverse Channels

Cross-check if the faces and voices in video belongs to the person who has eKYC-ed before

Technologies

Smart Routing

Customize routing config for specific needs, such as direct VIP customers to prioritized queues

Smart Scheduling

Allows tele-sales agents to plan calls in advance with customers​

Biometrics Verification

Cross-check if the faces and voices in video belongs to the person who has eKYC-ed before

ID OCR

Extract info from photos of ID documents

ID Validity

Verify if ID documents are valid, without signs of tampering

Our customer stories

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Let’s talk about your needs

Simplify and Secure your customer identity verification process with our solutions today